Refund policy

Refund Policy:

Because our products are digital files (STL downloads) delivered instantly, all sales are final and non-refundable once the download link has been accessed or the file has been delivered. No returns, exchanges, or refunds will be issued for digital products.

If you are located in the EU or UK: By completing your purchase, you expressly consent to the immediate delivery of digital content and acknowledge that you thereby waive your statutory right of withdrawal (cooling-off period) under applicable consumer protection law.

If you experience a technical issue with your download, please contact us at proxyrealmx@gmail.com and we will make it right.

Shipping Policy:

PROXY REALMS sells exclusively digital products — no physical goods are shipped. All orders are fulfilled instantly as downloadable STL files delivered via download link and/or email immediately after purchase. There are no shipping fees, no delivery wait times, and no physical packaging.

For questions about accessing your files, please contact proxyrealmx@gmail.com.